{"id":523,"date":"2023-09-20T18:53:22","date_gmt":"2023-09-20T21:53:22","guid":{"rendered":"https:\/\/flyby.travel\/?page_id=523"},"modified":"2023-09-20T18:55:33","modified_gmt":"2023-09-20T21:55:33","slug":"terms-and-conditions-es","status":"publish","type":"page","link":"https:\/\/flyby.travel\/en\/terms-and-conditions-es\/","title":{"rendered":"Terms and Conditions Es"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"523\" class=\"elementor elementor-523\">\n\t\t\t\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-7fc0171 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7fc0171\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7cc2b45\" data-id=\"7cc2b45\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-488bd19 elementor-widget elementor-widget-spacer\" data-id=\"488bd19\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.e-container.e-container--row .elementor-spacer-inner{width:var(--spacer-size)}.e-container.e-container--column .elementor-spacer-inner,.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9617060 elementor-widget elementor-widget-heading\" data-id=\"9617060\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-619645b elementor-widget elementor-widget-text-editor\" data-id=\"619645b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>General Terms and Conditions \u2013 FB Travel<br \/><br \/><strong>1) Issuance deadline:<\/strong><br \/>Tickets sold by FlyBy Viagens may take up to 3 days to be issued. Normally, the emission occurs within 6 (six) hours. This occurs because they are issued using air machines\/points, thus requiring a longer and more manual process.<br \/><br \/><strong>2) Values and Availability:<\/strong><br \/>Once the payment has been made, we begin the issuance process and the values and availabilities can change, in this way it is the responsibility of our advisor to inform the client and check possibilities such as: payment of the difference with respect to the new amount, wait for the period of 3 business days. (values and availability can be returned to the original quantity) full refund.<br \/><br \/><strong>3) Passenger Information:<\/strong><br \/>It is the customer&#039;s total responsibility to send their personal information as recorded on the travel document. Any discrepancies in the information sent that could cause problems during check-in\/boarding are the sole responsibility of the customer and Flyby Viagens.<br \/>Occasionally, there may be charges that need to be changed in relation to the information on the original invoice and these will be sent from Flyby Viagens to the customer. Any discrepancy caused by Flyby Viagens will be resolved at no cost to the customer.<br \/><br \/><strong>4) Travel documentation:<\/strong><br \/>It is the customer&#039;s responsibility to check all requirements related to travel and\/or boarding to all destinations and connections that involve their travel, whether national or international sea flights, such as documentation, visas, health surveillance requirements, necessary vaccines, certificates and among other documentation that may be requested.<br \/>If there are passengers who are children or minors, consult all the documentation rules for boarding in advance.<\/p><p><strong>5) Voluntary change by our customers:<\/strong><br \/>Tickets sold by FlyBy Travel can be changed with a charge of USD 450, using the same route, the same airline, applies a fare difference depending on availability.<br \/>The changes must be completed and the timetable will be released within 1 (one) year after the closing of the bill issuance. Therefore, the last flight of a bank slip must be used within 364 days following the close of issuance of the respective bank slip.<\/p><p><strong>6) Refund\/Cancellation:<br \/><\/strong>If you can request it before boarding, the charge is 90% of the amount paid, therefore, the customer will receive the 10% of the original amount paid with the same payment method.<\/p><p>At the beginning of the trip, it is not possible to request a refund.<\/p><p><strong>7) Paid upon completion:<br \/><\/strong>If the transaction with credit card is not approved, the customer undertakes to indicate another payment method accepted by FlyBy Viagens. If it is not indicated within 48 (four hundred and eight) hours before the flight closes, the sooner the ticket is cancelled.<\/p><p>If the Aerol\u00ednea incurs charges due to the cancellation of the bill, the same must be paid by the customer at the penalty of being legally responsible for any similar charge.<\/p><p>Flyby Services LLC acts as an intermediary platform for the sale of online tickets issued through the use of points\/miles and does not interfere with the particular conditions established by each airline, therefore, it cannot modify the rules or assume responsibilities arising from las mismas.<\/p><p>As a service intermediary for these points\/mills, Flyby takes care of your service.<\/p><p>\u00a0<\/p><p>Travel FlyBy<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>T\u00e9rminos y Condiciones Generales T\u00e9rminos y Condiciones Generales &#8211; F B Travel 1) Plazo de emisi\u00f3n:Los boletos vendidos por FlyBy Viagens pueden tardar hasta 3 d\u00edas h\u00e1biles en ser emitidos. Normalmente, la emisi\u00f3n ocurre dentro de las 6 (seis) horas. Esto ocurre porque se emiten utilizando millas\/puntos a\u00e9reos, teniendo as\u00ed un proceso m\u00e1s largo y [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-523","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.9 (Yoast SEO v19.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms and Conditions Es - Viagens Flyby<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/flyby.travel\/en\/terms-and-conditions-es\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions Es\" \/>\n<meta property=\"og:description\" content=\"T\u00e9rminos y Condiciones Generales T\u00e9rminos y Condiciones Generales &#8211; F B Travel 1) Plazo de emisi\u00f3n:Los boletos vendidos por FlyBy Viagens pueden tardar hasta 3 d\u00edas h\u00e1biles en ser emitidos. Normalmente, la emisi\u00f3n ocurre dentro de las 6 (seis) horas. 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