{"id":406,"date":"2023-07-18T17:26:34","date_gmt":"2023-07-18T20:26:34","guid":{"rendered":"https:\/\/viagensflyby.com.br\/?page_id=406"},"modified":"2023-07-24T10:15:22","modified_gmt":"2023-07-24T13:15:22","slug":"change-policy","status":"publish","type":"page","link":"https:\/\/flyby.travel\/es\/change-policy\/","title":{"rendered":"Cambiar pol\u00edtica"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"406\" class=\"elementor elementor-406\">\n\t\t\t\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-7fc0171 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7fc0171\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7cc2b45\" data-id=\"7cc2b45\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-488bd19 elementor-widget elementor-widget-spacer\" data-id=\"488bd19\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.e-container.e-container--row .elementor-spacer-inner{width:var(--spacer-size)}.e-container.e-container--column .elementor-spacer-inner,.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9617060 elementor-widget elementor-widget-heading\" data-id=\"9617060\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">POL\u00cdTICA DE CAMBIOS<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-619645b elementor-widget elementor-widget-text-editor\" data-id=\"619645b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>Reducci\u00f3n<\/strong><\/p><p>FlyBy Viagens no reprograma vuelos en cambios voluntarios o transferencia de titularidad del billete. Si el cliente no puede volar en la fecha y\/u hora del billete adquirido, ser\u00e1 necesario cancelarlo, sujeto a las multas establecidas en nuestra p\u00e1gina web, como se muestra a continuaci\u00f3n:<\/p><ul><li>\u00a0Vuelos internacionales: Devoluci\u00f3n de 10% del importe pagado por la tarifa. (90% bien)<\/li><li><span style=\"letter-spacing: -0.2px;\">\u00a0Vuelos nacionales: 10% devoluci\u00f3n del importe pagado por la tarifa. (90% bien)<\/span><\/li><\/ul><p>Para cancelar proceda de la siguiente manera:<\/p><ul><li>\u00a0Enviar un correo electr\u00f3nico a quote\u00e7\u00f5es@flybyviagens.com.br detallando el c\u00f3digo de localizaci\u00f3n y la intenci\u00f3n de cancelar el billete de avi\u00f3n O<\/li><li>\u00a0Llame al call center para proceder con la solicitud (tel: +55 11 3078-6945) O<\/li><li>\u00a0Env\u00eda un Whatsapp al +55 11 98830-4198 con la solicitud de cancelaci\u00f3n.<\/li><\/ul><div>\u00a0<\/div><h6><b>Cancelaci\u00f3n\/Reembolso<\/b><\/h6><p>Para solicitar la cancelaci\u00f3n de un billete, el titular pagador deber\u00e1 ponerse en contacto con FlyBy Viagens a trav\u00e9s de uno de los siguientes medios de atenci\u00f3n, hasta 5 (cinco) horas antes de la salida del vuelo, respetando el horario de atenci\u00f3n de FlyBy Viagens: de lunes a lunes a viernes, de 10 a.m. a 20 horas, excepto festivos.<\/p><ul><li>\u00a0Enviar un correo electr\u00f3nico a quote\u00e7\u00f5es@flybyviagens.com.br detallando el c\u00f3digo de localizaci\u00f3n y la intenci\u00f3n de cancelar el billete de avi\u00f3n O<\/li><li><span style=\"letter-spacing: -0.2px;\">\u00a0Llame al call center para proceder con la solicitud (tel: +55 11 3078-6945) O<\/span><\/li><li>\u00a0Env\u00eda un Whatsapp al +55 11 98830-4198 con la solicitud de cancelaci\u00f3n.<\/li><\/ul><p>El importe neto del reembolso es igual al importe total pagado por el(los) billete(s) = (tarifa + tasas), restado del importe de la multa cobrada.<\/p><p>ATENCI\u00d3N: Las solicitudes de reembolso por la pandemia de Covid-19, de acuerdo con la Medida Provisional 1.036, publicada por el Gobierno Federal, deben ser entregadas por FlyBy Viagens a los clientes como cr\u00e9dito en la agencia. La solicitud de cr\u00e9dito deber\u00e1 realizarse hasta 5 (cinco) horas antes de la hora de salida del primer vuelo adquirido, a trav\u00e9s del call center +55 11 3078-6945, respetando el horario de atenci\u00f3n: lunes a viernes, de 10 a 20 horas, excepto vacaciones.<\/p><p>Este cr\u00e9dito podr\u00e1 ser utilizado hasta diciembre de 2022, y deber\u00e1 garantizar el monto total pagado por el cliente al momento de su emisi\u00f3n inicial.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>POL\u00cdTICA DE ALTERA\u00c7\u00d5ES Remarca\u00e7\u00e3o A FlyBy Viagens n\u00e3o realiza remarca\u00e7\u00e3o de voos em altera\u00e7\u00f5es volunt\u00e1rias ou transfer\u00eancia de titularidade de passagens. Caso o cliente n\u00e3o possa voar na data e\/ou hor\u00e1rio do bilhete adquirido, \u00e9 necess\u00e1rio realizar seu cancelamento, sujeitando-se \u00e0s multas dispostas em nosso site, conforme demonstrado a seguir: \u00a0Voos internacionais: Reembolso de 10% [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-406","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.9 (Yoast SEO v19.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Change policy - Viagens Flyby<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/flyby.travel\/es\/change-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Change policy\" \/>\n<meta property=\"og:description\" content=\"POL\u00cdTICA DE ALTERA\u00c7\u00d5ES Remarca\u00e7\u00e3o A FlyBy Viagens n\u00e3o realiza remarca\u00e7\u00e3o de voos em altera\u00e7\u00f5es volunt\u00e1rias ou transfer\u00eancia de titularidade de passagens. 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